Privacy Policy
Last updated: January 2026
Overview
AskKin ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and health information when you use our WhatsApp-based health memory assistant service.
By using AskKin, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that you voluntarily provide through WhatsApp conversations, including:
- Health Information: Symptoms, meals, activities, moods, medications, and life events you share with us
- Medical Documents: Lab reports, medical images, and other documents you upload
- Contact Information: Your WhatsApp phone number
- Usage Data: Conversation history, timestamps, and interaction patterns
How We Use Your Information
We use your information to:
- Provide and maintain our health memory service
- Remember and organize your health information
- Generate summaries and reports at your request
- Improve and personalize our service
- Send you reminders and check-ins (with your consent)
Data Storage and Security
We take the security of your health information seriously:
- All data is encrypted in transit and at rest
- We use secure cloud infrastructure with industry-standard protections
- Access to your data is strictly limited to authorized systems
- We do not sell or share your personal health information with third parties for marketing purposes
AI Processing
We use artificial intelligence (Claude by Anthropic) to understand your messages and extract health information. Your conversations are processed to:
- Identify symptoms, meals, activities, and other health data
- Analyze food photos for nutritional estimates
- Extract information from medical documents
- Generate conversational responses
Data Retention
We retain your health information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of promotional communications
Third-Party Services
Our service operates through WhatsApp (Meta) and uses Anthropic's AI services. These third parties have their own privacy policies, and we encourage you to review them. We also use Amazon Web Services (AWS) for cloud infrastructure.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: